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Blackboard

To be truly successful online, you need to get familiar with your online learning management system, Blackboard. This is where you will access your courses and do all the things you would otherwise do in a classroom.

Learn more about Blackboard using these resources.

Library

Whether working from home, in a coffee shop, or thousands of miles away from the º£½ÇÉçÇø campus, you still have access to all the digital materials the University Library provides. The º£½ÇÉçÇø Library assists all students, no matter where they are located, and provides distance students with all the same services and resources on-campus students receive.

For your convenience, we have put together a page to help you learn how to navigate the º£½ÇÉçÇø Library. This page has all the resources the Library offers to both distance education and traditional students in one place. Visit the Library’s page for to get started. You can use the various links to learn how to locate and use library resources like journal articles and ebooks from anywhere. Our library staff is also available to assist you with special requests or answer questions you may have about available services.

For questions or º£½ÇÉçÇø help, don't hesitate to contact us at ask@utep.libanswers.com, call us at 915-747-5643 or 915-747-5638, or .

Writing Center

If you find yourself in need of assistance with a writing project, we can help you. º£½ÇÉçÇø Connect students have access to free online tutoring by appointment. The  can help with any writing project, large or small, for your classes. When you make an appointment with a tutor at the UWC, you’ll have an hour to ask questions and review your writing project. Online consultations are available Monday, Wednesday, and Friday from 10 a.m. to 10 p.m. by appointment only.

Tech Support

We want your learning experience to be smooth which is why we provide technology assistance when you need it.

º£½ÇÉçÇø offers several types of software for purchase or download by all º£½ÇÉçÇø students, faculty and staff. Visit the Technology Support website for a complete list.  

The º£½ÇÉçÇø Help Desk website provides a number of resources for your º£½ÇÉçÇø account, email, Blackboard and more. For assistance, you can contact the º£½ÇÉçÇø Help Desk by email, chat or phone. Email: helpdesk@utep.edu Chat: 

Bookstore

Whether they are in-print or online, getting your textbooks is easy. Because our courses are in 7-week terms, you’ll want to order your textbooks as soon as you can. The º£½ÇÉçÇø  is happy to assist you with your textbook orders.

Once you register for your class, you can visit the   website to identify the books you need. The slides below will walk you through the process you need to follow to procure your textbooks.

You may order as a guest or create an eFollett account to save your information and make ordering quicker next term.

If you are in the º£½ÇÉçÇø area, you can pick up your books at the  with no shipping costs. If you are out of the area, you can have your books shipped to your home or business with shipping fees attached.

Center for Accommodations and Support Services

º£½ÇÉçÇø’s Center for Accommodations and Support Services (CASS) will assist any fully online student who requires a class accommodation.

• Accommodations should be requested two weeks before the beginning of the semester.
• Reasonable accommodations are provided only to students with known disabilities who are registered with the office of CASS, so please ensure any medical documentation that you have is current and within the last three (3) years of your enrollment date.
• Final determination of an appropriate and reasonable accommodation is made by the Director of CASS in collaboration with faculty, academic deans or chairs, when necessary. CASS does not mail faculty letters and it is YOUR responsibility to make a request every semester.
• If you have questions, or would like to set up an appointment, please call (915)747-5148 or email at cass@utep.edu.

Priority registration for students with disability-related needs who have already registered with CASS:  If you fall within this category, you may register for classes during the early registration period. To ensure timely assistance, you must submit all priority registration requests to a CASS staff member no later than the last week in September for Spring Semester registration, and by the first week in April for Summer and Fall Semester registration. If the recommended time period for submission of a priority registration cannot be met, you should contact CASS at cass@utep.edu or (915)747-5148  for further guidance and assistance.

The CASS counselor will let you know what documentation is required, what accommodations will be available, and how to work best with your instructors. If you think you may be eligible for an accommodation, don’t delay. Let CASS help make your experience a positive one.