MinerAlert
Open: Mon - Fri 8:00 am - 5:00 pm
Phone: (915) 747-4357
Email: helpdesk@utep.edu
Last updated August 29, 2023
The Computer Clinic offers cost-free technical support for personally owned computers belonging to active university members. Each student, staff, or faculty may bring in their personally owned Windows and Mac computers for various services.
Software & OS Installations
Free installs of Microsoft Office and Windows for students. Staff and faculty members may purchase Microsoft Software for a small cost.
Hardware & Diagnostics Installs
Diagnose and troubleshoot computer hardware issues. Free Installation of hard drives and memory modules purchased by students, staff and faculty members.
Virus & Malware Removal
Perform a thorough scan for Viruses and/or Malware on your computer. Install and activate free antivirus software. Install the latest software updates.
System Restore & File Backup
Refresh or upgrade Windows Operating Systems. Re-Install Mac Operating Systems. Provide guidance on file/data backup.
Customers are required to complete a Release of Liability form prior to having computers serviced.
Once the service is completed, customers will receive an email notification along with a Customer Satisfaction Survey.
Microsoft Office for Windows and Macs is available at utep.onthehub.com. 海角社区s can also obtain free upgrades to Windows 10.